Employee engagement is essential to Elliott; we firmly believe that high levels of employee engagement are attributable to higher productivity, retention, customer satisfaction, innovation and reduced organisational costs.
The Elliott Employee Opinion Survey is an integral part of how we manage our employees and we use this survey to identify where we need to invest more time and energy in order to create a positive workforce.
Elliott encourages employee involvement and engagement in delivering a service second to none within our sector. The Group believes that consultation in the areas of business performance; initiative; health and safety performance; environmental performance and community involvement is paramount and develops “organisational citizenship”. We believe that employees can, when treated with respect and have their views valued, deliver higher productivity by taking ownership of their roles and responsibilities and pride in the quality of the product.
To achieve these aims we have measured employee attitudes and have taken note of their views on a range of issues. These will be built into people management strategies and policies aligned with the wider business objectives.
We consult with our employees on many issues including the statutory requirement of consultation on health and safety issues. We believe the drivers for full engagement are:
- Recognition of views and involvement in the decision making process
- Making a difference
- Employee sense of managerial fairness and trust in the organisation
- Job development
Elliott encourages engagement on three levels: intellectual, affective and social.