To work closely with the Operations Director and Senior team to manage the development and implement of the UK Operations Strategy and 3-5 year plan, through engagement with all functions, particularly our sales and commercial teams to ensure the operations strategy aligns with the Company strategy and future customer and market trends.

Key Success Factors

You are expected to achieve:
• Extensive experience in leading projects and project team to deliver project outcomes on time and in budget
• Industry experience is a plus but not a pre-requisite
• Background and experience of operational, cross functional management within an organisation.
• Experience of a low volume production environment required
• Cost control, cost reduction and margin improvement experience needed
• Be able to effectively produce and present monthly reports based in KPI’s
• Six Sigma black belt certified is highly desirable
• Continuous operational process / ways of working improvements driving cost savings for delivery.
• Positive relationships with internal and external customers.
• Effective and regular performance management against company goals and objectives

Roles and Responsibilities

You will be responsible for:
• To ensure all locations and services are operating to a safety first culture.
• Ensuring that the business complies with the strictest health and safety standards within the manufacturing and site environment with a culture of zero harm.
• Embedding and driving a health and safety culture in all aspects of operations by proactively engaging all levels of the business.
• Development and management of KPIs demonstrating ongoing performance against health and safety standards.
• Being the operational lead with other departments on any strategic projects.
• Providing support and guidance for Ops and SD Managers on projects and initiatives.
• Leading and driving cost management, quality and efficiency drive across Branch Operations and Service Delivery functions.
• Process Transformation initiatives lead
• Providing leadership for UK wide Flex production and capacity, including inter-branch work transfer policy and Fleet mix.
• Deputising for the Operations Director during any periods of absence.
• Embedding a culture that ensures adherence to corporate policy and procedure, and legislative requirements.
• To agree and implement the optimum operating models across all operational departments and services.
• Branch infrastructure work: Managing operational impact, agree phasing, execution, develop, manage and mitigate Operational risks.
• Fleet T-Card System: Manage operational implementation and fully embedding in organisation.
• Sustainability: Carbon Targets, employment objectives, product offering, Fleet/VAPS, supply chain policy/targets, off-set carbon proposals & contract optional extras (offset).
• Non-fleet Cap-ex infrastructure Expenditure: Operational execution & impact management.
• AV+ Production Project: Overseeing all AV+ production sites and Centralised Wolverhampton site (Safety, Quality, Operational drive and ownership, productivity).
• AV+ Co-ordination and transformation nationally.

Hierarchical Relation

Reporting to the Operations Director

Experience and Required Skills

You will need to be someone that:
• Has a high level of drive, energy and initiative; proactive, focused, tenacious and committed, with high standards and achievement orientation.
• Has leadership, influence and coaching skills.
• Has proven and demonstrable experience of managing people to achieve business goals.
• Adapts communication methods and style to influence a wide range of internal/external stakeholders.
• Has the ability to work in an operational/functional matrix organisation.
• Can plan, anticipate and prioritise.
• Has well developed and honed skills in project management.
• Is highly motivated with a passion for driving operational business change.
• Displays commercial awareness with an eye for seeing business improvement opportunities.
• Is capable of leading project teams across several projects in parallel.
• Can use information to develop solutions, adopting a logical approach and using experience to solve problems.
• Proactively leads change and improvements to ways of working through a thorough understanding of the impacts of change.
• Is consistent, self-motivated, and able to inspire teams by building trust and morale. Can live the company’s values and promote collaboration across the business.
• Has a full driving licence.

Renumeration and Advantages