Location: East Anglia
• To provide administrative support to the Standards & Accreditations Manager • Responsible for providing administrative support for accreditations for the Elliott business • Support continuous improvement throughout the business • Administer process documents for new processes and work instructions
Key Success Factors
Success in 6 months will include: • Create a system for effective management and tracking of accreditations. • Consistently provide accurate documentation in a timely manner. • Develop an understanding of our business and processes across the functions. Success in 1 years will include: • Have a full understanding of our business and processes across the functions.
Roles and Responsibilities
• Providing documentation for standards, processes and systems. • Providing administration for accreditations for the Elliott business, ensuring valid and in place. These include but not limited to Achilles, Avetta, Builders profile, CHAS, Construction line, RISQS and Safe PPQ, to ensure they are up to date and complete. • Working with other areas of the business to obtain the relevant documentation for the accreditations. • Supply administrative support to lean/continuous improvement operations and innovative solutions. • Creating continuous improvement training packages. • Supporting the creation of process documentation and operating instructions. • Provide administrative support on projects to implement new business processes • Running reports • General administrative support to the Standards & Accreditations Manager
Standards & Accreditations Manager Head Office, Technical and Operations functions. No direct reports
Experience and Required Skills
• Attention to detail • Ability to make own decisions when required • Can act decisively, promptly and confidently • Excellent communicator both verbally and written with an ability to communicate with all levels in the organisation (operational, business, executive) • Ability to follow processes • Organised, methodical and able to prioritise work Work Experience: • Sound business background, preferably working in an Operations or Customer Service environment. • Administrative experience. • Knowledge of Microsoft packages (Word, Excel, Powerpoint, Publisher) • Should have worked in a cross-functional environment. • Knowledge of process related standards.