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To support the Support Services Division within Elliott. Delivering Customer Service Excellence and being a team member of remote Field Service Engineers.
Working as part of the field team to provide a dedicated service of asset repair and maintenance together with installation and dismantle of site cabins.
Strong diagnosis and efficient repair of cabins and internal equipment.
Location: South East
<p>Responsible for the development of business from existing clients and from new prospective clients in a given geographical area. Under the direction of the Regional Director, the post holder will, in particular:</p>
<li>Provide account management service to selected clients.</li>
<li>Use market knowledge and understanding to identify prospective clients within the area.</li>
<li>Utilise the company’s pricing policy whilst effecting negotiations to bring about profitable contracts.</li>
To assist in the preparation of a range of cabins prior to them going out on hire.
OSS (Major Projects) construct permanent buildings using Manufactured Offsite Modular construction techniques along with traditional steel frames to provide both Modular and hybrid building solutions that offer unrivalled flexibility for our customers.
As Contracts Manager you will be fully responsible for the successful operational delivery of Projects ensuring safety, product quality are completed within the contracted timescales and to budget.
You will be responsible for all aspects of the operational delivery side of the project through both Pre and Post Construction phase’s working with both internal and external stakeholders delivering quality within the scope of the design and build form of contract.
Location: North West
To develop profitable new business from customers who do not trade with Elliott.
The Elliott Modular Sale pre-construction team is based in our Leeds office. • Lead the team of Estimators within the pre-construction team to ensure the Nett cost of all bids is established prior to Board approval and client submission. • Ensure all bid submissions are backed up with demonstrable and achievable nett cost details. • Responsible for the preparation and presentation of analytical cost estimates that reflect the program, methodology and risk profile developed by the bid team. • Work with the wider pre-construction team to develop risk and opportunity strategies for all bidding activity, including building relationships with the supply chain. • Assist the pre-construction team to manage a growing workload of new enquiries. • Support the sales team with budget proposals for speculative enquiries. • At scheme launch, ensure the delivery team are fully briefed on the commercial strategy taken at bid stage.
OSS (Major Projects) construct permanent buildings using Manufactured Offsite Modular construction techniques along with traditional steel frames to provide both Modular and hybrid building solutions that offer unrivalled flexibility for our customers. As the Assistant Manufacturing Manager for Seismic you will be responsible for the front line assistance to the Manufacturing Manager in the safe and efficient production of Modular buildings ensuring we maximise offsite production maintaining excellence in product quality where buildings are completed on time and to budget.
<p>To ensure high quality appearance to cabins and containers prior to rental</p>
Support Services Planning teams to ensure the delivery of exceptional customer service in line with team targets and company requirements.
• Support Services Planning Administration
• Coordinate the daily planning of installations with the help of the support service team
• Oversee the daily allocation of breakdown calls and sub 60 day requirements
• Allocation of subcontractors as and when required
• Providing excellent customer service at all times
• Accurately input and goods receipt purchase orders
Whilst the key focus of the role holder will be one of the above areas of expertise on a daily basis, the role holders will provide cover on an adhoc basis as required.
To work in a safe and sensible manner within the boundaries of the Company Health and Safety Policy and any addition.
To effectively administrate the support services function of the business and to deliver cost effective solution in the provision of planning, services and resource. To retain high importance in service and customer satisfaction.
You will experience a structured training programme that has the aim to develop future leaders of our organisation.
We are looking to offer three Graduates an 18-month programme available in one of three areas – Sales, Operations or Support Functions (i.e. Finance, Technical, HR, Procurement etc.). The programme is designed to provide you with the relevant training and work experience to allow you to grow towards being a competent professional in your chosen area. The scheme will also include rotations into other areas of the business to build on your skills, knowledge and breadth of experience.
Upon successfully demonstrating a fully competent performance, you will have the option to progress further into other opportunities within the business.
To prepare electrical installations and ensure they are “safe and fit for purpose” in compliance with 18th edition of the wiring regulations
Location: South West
Location: East Midlands
• To identify materials requirements and deliver materials to workbays to ensure on-time availability.
• To closely monitor the completion of units, and execute a quick change-over of units into workbays.
To ensure high quality appearance to cabins and containers prior to rental
To assist in the transportation and stowage of a range of cabins, prior to them going out on hire/coming off hire.
Working with the site management and engineering teams your role will be to support design and build quality 4.0 digital quality system working with the Seismic II project team from concept design to implementation and management of the QMS and MES Managing SHEQ supporting the line management throughout Elliott Carnaby site management team, including operations and sub-contractors on site in all aspects of Safety Health Environmental Quality. Champion all aspects of Health, Safety, Environment and Sustainability across the Carnaby facility with a view to develop and embed a culture of safety. To provide operational Safety Health Environmental Quality leadership across the Carnaby site operations to be the focal point of all matters pertaining to Safety Health Environmental Quality in all areas of the operation. To develop and implement a Health, Safety Health Environmental Quality practises in line with the central SHEQ team.
To ensure the safety and welfare of the employees, plant & equipment and Production area, drive continuous improvement in safety, efficiency, process & productivity and mitigate risks to executing plan
To be responsible for all aspects of Health & Safety within the workshop.
To execute the daily production plan, ensure productivity is maximised and quality levels to meet customer demand.
Define human resource requirements to fulfil labour type and hours allocated in order to deliver production output efficiently in line with Logistics plan.
To control measureable costs across the Production facility including efficiencies, absence, downtime, overtime, labour and consumables, with the aim of maximising business profitability through operating within departmental budget targets. Vary accordingly with volume movements
To effectively manage; workshop staff performance, tools and resources to produce completed units efficiently in line with planned requirements.
Location: West Midlands
To work collaboratively with other regional and corporate functions to ensure a cohesive approach to customer delivery, transport, installation and after sales services.
To ensure that customer requirements are achieved through effective:-
• Transport planning and delivery of products
• Project management and Installation of products
• Post installation and repair services where corrective action is required
To manage, lead, mentor and motivate Service Delivery Managers who in turn manage transport and planning colleagues, field based engineers, project managers and technical representatives and a small administration team across regional branches and customer sites to deliver, install and provide post installation services in line with corporate and regional performance standards, cost control and customer expectations.
To maximise resource utilisation with high quality workmanship, focusing on exceeding customer expectations.
Location: East Anglia
The role is needed to deliver effective procurement solutions to new customer tenders, major project delivery teams and the business as a whole. This role will develop and manage a commodity or a group of commodities that support the overall objectives of the company.
Lead a team of designers, providing hands on support to deliver post contract design of a wide variety construction projects including education, healthcare and commercial using offsite, volumetric building systems.
Liaise directly with clients and their professional teams to create construction issue design drawings, schedules and specifications and manage and coordinate design information from consultants, sub-contractors and suppliers.
Manage the submission of building control applications and coordinate and where necessary produce the required supporting documentation to demonstrate compliance.
Where necessary the team will manage the discharge of planning conditions ensuring they are addressed in a timely fashion line with the key programme milestones.
<p>To administer accounts offering single point of contact.</p>
<p>To provide project co-ordination for all new deliveries & collections, post-delivery customer support and administration support to sales/operations. </p>
<p>Liaise with Key Accounts Director, Key Account Managers and regional depots.</p>
<p>Follow standard operating procedures to ensure process adherence and effective communication to all parties</p>
To provide customer support and administration support to sales/operations.
Co-ordinate the bid process in order to provide effective support to the Bid Co-ordinator and proactively work to enhance the quality of submissions.
To provide safe and efficient movement of Units within the production facility.
Responsible for the development of business from existing clients in a given geographical area. Under the direction of the Head of Sales, the post holder will, in particular:
• Provide account management service to selected clients.
• Use market knowledge and understanding to identify prospective clients within the area.
• Utilise the company’s pricing policy whilst effecting negotiations to bring about profitable contracts.
• To deliver duties of Customer Service Executive 80% and to lead/support team 20%
• Managing a small team of Customer Service Executives to ensure team objectives are achieved
• Liaise with Operations, Regional Directors and Sales on Customer Management.
• To provide project co-ordination for all new deliveries & collections, post-delivery customer support and administration support to sales/operations.
• Converting incoming telephone and emailed enquiries into sales opportunities and sales opportunities into profitable revenue
• Planning and prioritising customer/prospect contacts to ensure agreed sales targets are achieved.
<p>To assist in the assembly of a range of modules prior to them going out on hire, focusing primarily on the plumbing aspect.</p>
<p>To assist in the preparation of a range of cabins prior to them going out on hire.</p>
Elliott Group LtdManor DrivePeterboroughPE4 7AP
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